Planning for the Unexpected
Challenges are a normal part of business so why aren’t more businesses planning for them? It is easy for your business to shine when...


Personalized media, polarized world
Last month I wrote about being a market segment of one in “The Age of Personalization.” I had been planning a follow-up blog, applying...


A Mobile Market Opportunity
Today’s blog was inspired by some interesting facts that I have researched and interpreted for readers working in the casino industry....


The age of personalization
Late to the party, my daughter Gala convinced me to download Bitmoji this week. Our All-In colleague, Nic, has often delighted me with...


"Napoleon in Rags" (Like a Rolling Stone)
The genesis of today’s blog is a short article that appeared in The Sunday Telegraph on October 2, 2016 by Ben Marlow (brought to my...


Staying in the Game
I have just returned home from Las Vegas today following a very full week at the Global Gaming Expo – also known as G2E. G2E is a great...


Don't see the rainbow in your rear-view mirror
"Everything in the rear-view" is how [Don Cheadle] describes Hollywood's business plan, which seems to entail ordering more of what...


The Real New Year
This is Labour Day weekend in Canada. In many ways Tuesday, September 6 will feel like the unofficial new year. This is not an original...


In Praise of the Sandwich
There are a number of stories that refer to the creation of the sandwich. They vary in detail, but the basic facts are the same. Context:...


The Lazy Days of Summer
“Summertime and the living is easy….” So says the song made famous by George Gershwin in his Porgy and Bess. That’s the myth of summer,...

